Our Ts & Cs:

Introduction:

These Terms and Conditions are binding to every person (“you“; “your” or “user“) that accesses or uses this Website. By purchasing from us, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

Important Notice:

Promoworks cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or willful misconduct of Promoworks, its employees, agents or authorized representatives.

Promoworks shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the Website or the content contained in the Website; or your inability to use the Website.

You hereby indemnify the company against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this Website.

General:

Every effort is made to ensure that the content of this Website content is accurate. E & O.E. All orders placed by you, whether in person, via our Website or by such other means as we may permit, are on the basis of these Terms and Conditions, at which point a legally binding contract is constituted between us as a supplier and you as the consumer.

Promoworks will use reasonable endeavors to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you. You are encouraged to contact us to report any possible malfunctions or errors by way of email to Reynardt at reynardt@promoworks.co.za

You agree that Promoworks will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time and to the extent possible.

Privacy:

We respect your privacy and will take reasonable measures to protect it. The personal information we receive from our Website is completely confidential and used solely for internal purposes unless for the purpose of providing a service that you have requested. We will not share or disclose your personal information with any other parties.

Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited. If you do accept a “cookie”, you thereby consent to our use of any personal information collected by us using that cookie subject to the provisions of clause 7.7 below.

You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

The purposes for which Promoworks will use your personal information are as follows:

1. In relation to the sale and delivery of Goods;

2. To contact you regarding current or new products or services (provided you have consented to receiving such marketing material);

3. To inform you of new features, special offers and promotional competitions (provided you have consented to receiving such marketing material); and

4. To improve your experience on our Website by, interacting, monitoring statistical non-personal browsing habits, and to transact with us.

Payment:

Only upon the receipt of the requested 50 - 70% deposit shall orders be processed. We currently accept EFT payments, , Cash and ATM deposits. Kindly note that goods will only be released once full payment has been received. We have the right to cancel an order if and when the consumer is in default of this agreement and if there is an overdue invoice. Unfortunately we do not offer means to accounts.

The above statement is in place for all orders unless we have agreed otherwise.

Pricing:

Every effort is made to ensure that the content of this Website is correct, though occasionally, an error may occur and goods may be either incorrectly priced or incorrectly discounted, in which case Promoworks will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.

Availability:

All goods are subject to availability. While Promoworks always aims to meet your requirements, if we have insufficient stock to deliver the goods ordered, we will contact you. Where goods are out of stock, we will refund you the price paid for such goods as soon as possible, in the case of an account consumer. We can apply credit to the account.

Due to circumstances beyond our control, shipments may be delayed from time to time. It it therefore advisable that you, the client, confirm stock ETA and availability before proceeding with an order.

Returns, Refunds and Cancellations:

Promoworks reserve the right to refuse to accept the return of goods ordered in error. We may, in its sole discretion, accept the cancellation of an order by you, on sufficient cause shown and on a case by case basis. We will either replace it, exchange it for an alternative product, allocate credit or refund your money less a 10% administration fee depending on reason. For obvious reasons, delivery costs are non-refundable. Re-shipping charge for alternative products is for the consumer's account.

Cancellations of ordered goods are subject to a 20% administration fee charge at our discretion. Refunds can take up to 5 working days and under no circumstances will items that has been branded by another party, be returnable.

You should note that your right to cancel your order for Goods without penalty set out in this clause, shall not apply where the Goods that are made to your specifications or are clearly personalised.

Products:

Orders can be confirmed via e-mail, website or in person.

We cannot be held liable for any errors in sizing, colour and spelling or any other E & O once the artwork has been approved. The actual colours of products may vary slightly from the items displayed on this Website.

Promoworks cannot be held liable for incorrect washing and ironing of garments or any injury caused by improper use of goods.

You acknowledge that stock of all Goods on offer is limited. When Goods are no longer available we will notify you and you will be entitled to a refund of the amount paid by you for such Goods. Whilst we will take all reasonable efforts to monitor stock levels, we cannot guarantee the availability of stock and we will only be liable for delivery of the Goods when the Goods are available. Should the Goods no longer be available, you shall be entitled to either be credited or refunded for any payments already made by you.

Collection & Delivery:

Collections are most welcome during business hours, please arrange collections timeously.

For your convenience we also make use of a Courier Service to ensure your parcel is conveniently and promptly delivered to your door. We deliver nation-wide and have an expected lead time of 3 working days, pending on your location, if not sooner.

The courier costs will be included in your invoice and you as the customer will be held liable for the shipping cost of your purchase. The shipping cost is payable when goods are ordered.

Unfortunately we cannot be held responsible for any lost or damaged goods in transit.

Copyright of images and media:

Images as well as all content from our Website are copyright unless stated otherwise. You may not use or reproduce any content found on our Website without prior consent. Legal action will be taken for offenders found to be using or displaying any copy-written media from this Website.

If you have any questions or concerns about these statements, please contact us.

We reserve the right to apply any amendments to this statement from time to time. Any amendments will be reflected on this web page. Thank you.